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  • What payment options do you offer?

    We currently accept Mastercard, VISA, American Express, Afterpay, ZipPay, Klarna, and Apple Pay. 

  • Can Afterpay, Klarna or ZipPay be used in-store?

    Yes. Afterpay, Klarna & Zip Pay are available in-store and online.

  • How do I use Afterpay online?
    1. Add treatments you wish to purchase to your shopping cart.
    2. Proceed to the checkout page.
    3. Select Afterpay as your payment method.
    4. Enter your contact information and create/ log-in Afterpay account.
    5. Review and confirm your order
    6. Afterpay will process your payment, and you will be able to pay for your purchases in installments.
  • What Buy Now Pay Later options are available?

    Afterpay, ZipPay & Klarna are available in-store and online.

  • Are there requirements to use Klarna?

    Yes, you must:

    1. Be 18 years or older
    2. Have a valid Australian mobile number and email address
    3. Have a valid Australian debit or credit card
    4. Provide your personal information, such as your name, address and date of birth
    5. Pass a credit check

    Note: Klarna assesses each application individually and meeting these requirements does not guarantee approval. Klarna's terms of use and privacy policy apply and are subject to change.

  • How do I redeem a promo code?

    Please ensure you are logged into your Laser Clinics account to redeem this offer.

    Step 1 - Add the treatment to your cart (please note purchase limits)

    Step 2 - Enter promo code in cart to redeem offer.

  • When is your sale going to end?

    We will notify you via our online platforms when the end date of the promotion is announced.

  • Do you price match?

    We can match competitor pricing however terms and conditions do apply. You can refer to our price match policy for more info.

  • How does ZIP work?

    Zip gives you the freedom to buy the things you love today. No fuss, no wait, no worries.

    To learn more about ZIP click here.

  • How do I return or exchange an item purchased with Afterpay, Klarna or ZipPay?

    We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.

  • What is Afterpay?

    Afterpay is a payment service that allows you to make purchases and pay for them in four interest-free installments, payable every two weeks.

  • Where can I learn more about Afterpay?

    You can learn more about AfterPay via their website - https://www.afterpay.com/en-AU

    Visit the Afterpay website for a comprehensive list of FAQs, Terms, Installment Agreement and private policy.

    If you have any questions about your Afterpay account, please contact Afterpay directly -https://help.afterpay.com/hc/en-au/requests/new

  • How do I use Klarna online?
    1. Add treatments you wish to purchase to your shopping cart.
    2. Proceed to the checkout page.
    3. Select Klarna as your payment method.
    4. Enter your contact information and create/ log-in Afterpay account.
    5. Review and confirm your order
    6. Afterpay will process your payment, and you will be able to pay for your purchases in installments.
  • How do I use Klarna in store?

    To use Klarna in store, download the Klarna app and follow the in-app instructions provided.

  • Where can I learn more about Klarna?

    Refer directly to Klarna's website for more info - https://www.klarna.com/au/customer-service/

  • What is ZipPay?

    ZipPay is a payment service that allows you to make purchases and pay for them later, in instalments. You can make purchase to a certain limit pay for them in weekly, fortnightly or monthly schedule. Every transaction is interest-free.

  • Who can apply for a Zip account?

    To be eligible to apply for Zip, you must meet the below criteria:

    1. Be at least 18 years old
    2. Be an Australian citizen or Permanent Resident
    3. Have a verified PayPal or online banking account in your own name
    4. Have a good credit history

     Have your own valid and verifiable email address and mobile number

  • How do I use Zip online?
    1. Add treatments you wish to purchase to your shopping cart.
    2. Proceed to the checkout page.
    3. Select Zip as your payment method.
    4. Enter your contact information and create/ log-in Zip account.
    5. Review and confirm your order
    6. Zip will process your payment, and you will be able to pay for your purchases in installments.
  • How do I use Zip in-store?

    Instore Barcode in app:

    1. Click the 'Pay' icon
    2. Select 'Instore’
    3. Tap 'Generate Barcode’
    4. Select which account to use and tap 'generate barcode’
    5. Provide 6 digital code to the merchant (note: the unique code will expire about 5 minutes)

    Instore Barcode via Zip's website:

    1. Log in to your Zip account and select the 'Shop Instore' option from the menu at the bottom of the screen.
    2. You will then receive a 6 digit verfication code, input this codem then share the generated barcode with the cashier to process the payment.
    3. Once the cashier completes your order, you'll receive a confirmation.

    Scan QR Code in app:

    1. Click the 'Pay' icon
    2. Select 'Instore’
    3. Tap 'Scan QR Code’
    4. Select which account and line up QR code within the frame (note: the unique code will expire after 5 minutes)
  • Where can I learn more about Zip?

    You can learn more about Zip via their website - https://zip.co/au/zip-pay