When is your sale going to end?
We will notify you via our online platforms when the end date of the promotion is announced.
I have a complaint. How do I contact Head Office?
Please direct your feedback to firstname.lastname@example.org and we will have a member of the clinic team contact you to discuss further.
Will my prepaid sessions expire?
Yes. our prepay treatments have an expiry period. The standard expiry period for prepays is 12 months. If you purchase 10 or more treatments in a single order, there is an 18 months expiry period.
How do I prepay for my treatments?
You can prepay your treatments over the phone or directly by presenting yourself at the clinic.
Is owning a franchise profitable?
Each Laser Clinics franchise performance will vary depending on a range of factors such as;
- Location, size of the market and clinic
- Competition in the area; and
- The ability of the franchisee and team to drive performance
Do you price match?
We can match competitor pricing however terms and conditions do apply. You can refer to our price match policy for more info.
I prepaid for some sessions but I don’t need them. Can I get a refund?
We have a no refund policy for change of mind and they are non-transferable to other individuals, treatment areas, or clinics since we're franchised. You can refer to our Cancellations and Refunds policy for more info.