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  • Is Dermal Rolling and Fractional RF (Max RF) painful?
    Both treatments have minimal discomfort due to the application of a topical aesthetic prior to the treatment.
  • How does skin tightening work?
    Laser Skin Tightening is designed to stimulate dermal collagen production and help with the regeneration of damaged skin cells. Skin tightening works on both Type 1 + Type 3 collagen which is a fibrous protein, found in the extra cellular matrix (Dermis). This treatment involves heat energy being delivered into the skin to penetrate deep down whilst protecting the upper visible layers and keeping them intact. It does this by deep thermal effect within the dermis causing collagen contracture and denaturation. This will then induce growth factors and stimulate new collagen synthesis which will then replace the old collagen with new fibres that are more compact and organized to give a less wrinkled appearance. Results are seen 3 months post treatments.
  • How do I know what skin treatment is right for me?

    Everyone's skin is different and everyone will have different skin goals. At Laser Clinics, we truly love educating people about their skin. That's why we offer FREE consultations to give you access to highly trained Skin Therapists that will arm you with all the information you need about the treatments that are best suited to you. And, through a personalised treatment plan, we'll work together to help you achieve glowing skin. Our consultations are no obligation. So what have you got to lose?

  • Will Skin Needling help with acne scarring and stretch marks?

    Yes. Skin Needling promotes the production of collagen and it's this collagen production that builds the tissue within the stretch marks back up.  The result is that the stretch mark and acne scarring indentation is reduced and so does the colour of these scars, in some cases making them disappear completely.

    We treat all areas of the body including; the face, neck, back, breasts, decolletage, hips, stomach and hands. 

  • How many Microdermabrasion treatments are recommended for optimal results?

    Depending on your skin type and condition, the treatments required may vary. Your Skin Therapist will assess the treatment area and provide a tailored program for you. Generally, we recommend a minimum of 6 treatments at fortnightly or monthly intervals. Maintenance treatments will be required to upkeep results.

  • How many LED Light Therapy treatments do I need for best results?

    Treatments required will depend on the individual and their treatment goals. Our experienced team of Therapists will tailor a treatment plan at the consultation and will continually review it throughout the program. For general maintenance, we recommend at a minimum of 2 treatments on a weekly basis for optimum results.

  • How many Cosmetic Grade Peel treatments are required for best results?

    Depending on the skin type and concern, the number and strength of the Cosmetic Grade Peel treatment varies between individuals. Your experienced Therapist will assess your skin to provide a tailored treatment plan. For general maintenance, we recommend this treatment to be performed at monthly intervals.

  • Is there downtime involved with Cosmetic Peels?

    It depends on the strength of the Cosmetic Grade Peel and the individual skin type. For our Calm and Hydrate Peel, there is no downtime, and you may wear light mineral makeup directly after the treatment. For our Clear and Bright Peel and Anti-Ageing Peel treatments, there is minimal downtime and your Therapist will recommend you consistently reapply skinstitut Repair Balm for 3-5 days to aid the healing process. For the Advanced Brightening and Clearing Peel, there is downtime and you will experience redness, slight swelling, and flaking for at least 7-14 days. We recommend the LED Yellow Light Therapy together with the treatment to reduce the inflammation and accelerates wound healing.

  • I didn't peel after my treatment, does this mean it didn't work?

    No. In some circumstances, you may not experience visible peeling. This depends on your skin's condition at the time and/or the strength of the peel. You will still experience skin texture improvement due to the accelerated cell turnover rate the Cosmetic Grade Peel treatments produce.

  • Does Fractional RF hurt?

    Pain tolerance varies person to person. Whilst this treatment is non-invasive, if you have a low pain tolerance you may wish to purchase topical anaesthetic (numbing cream) at a pharmacy and apply it to your skin at least 15 minutes prior to your appointment.

  • How long the Fractional RF treatment take?

    The treatment can take 30 - 45 minutes depending on the treatment area.

  • Can Fractional RF be performed on pregnant women?

    We don't recommend this treatment for pregnant clients. Please seek medical advice prior to proceeding with the treatment.

  • If I had a Cosmetic Injectable or Laser Treatment, how long should I wait to get Fractional RF?

    We recommend waiting at least 2 weeks. Please consult with your Skin Therapist if you plan to have any Cosmetic Injectables or Laser treatments so they can tailor the treatment plan to you.

  • Is there downtime with Fractional RF?

    Downtime is minimal. You may experience mild to moderate redness, flaking, and slight swelling. These side effects are completely normal and usually subside within 3-5 days with the correct aftercare. To reduce downtime, we recommend the Yellow LED Light Therapy Skin treatment post-Fractional RF. This will help reduce inflammation and assist with wound healing.

  • Is pigmentation treatment suitable for pregnant or breastfeeding women?

    This treatment is not suitable for pregnant individuals. For breastfeeding clients, we recommend you seek medical clearance prior to proceeding with the treatment.

  • Is there any downtime after the pigmentation treatment?

    There is minimal downtime with this treatment and side effects may include redness, swelling and sensitivity. These side effects are temporary and will subside with correct aftercare. You can expect peeling and darkening of the treated pigmentation around 3-5 days after the treatment. This usually lasts 7-10 days. We recommend following the aftercare procedures provided by your Skin Therapist.

  • What areas of the body can be treated for pigmentation?

    This treatment can be performed on most areas of the body with the exception of the head and pubic area. The most common treatment areas include the face, neck decolletage, and the back of the hands.

  • Is Skin Tightening suitable for pregnant or breastfeeding women?

    We will require medical clearance for pregnant and breastfeeding individuals prior to proceeding with the treatment.

  • What areas of the body can be treated with Skin Tightening?

    This treatment can be done on most body areas. The most common areas include the face, neck, décolletage, and stomach.

  • What skin tones can have skin tightening?

    This treatment is suitable for clients with light to medium skin tones (Fitzpatrick 1-4).

  • Is Capillary Reduction treatment suitable for pregnant or breastfeeding women?

    We require medical clearance for pregnant and breastfeeding individuals prior to proceeding with the treatment.

  • What areas can be treated with Capillary Reduction?

    This treatment can be performed on most areas of the face and upper body with the exception of the head. The most common treatment areas include the face and decolletage.

  • What will happen during my BBL treatment?

    Your eyes will be protected with safety shields or glasses. You may feel a gradual warming sensation as the light is absorbed by the targeted areas. Your Therapist will discuss all of your options with you including the benefits, risks, and what to expect.

  • What should I expect after my BBL treatment?

    You may experience some redness that should resolve quickly. For pigmentation, you will see a darkening of the treated areas followed by fading and flaking off at a later stage. Results depend on your skin type, the number of treatments and the area treated.

  • How long will it take to recover from my BBL treatment?

    This is a non-invasive and typically gentle procedure with virtually no downtime. In most cases, you are able to return to work and resume most of your activities immediately.

  • Can all skin conditions / skin types have Hydrojelly™ Mask Duo treatments?

    Hydrojelly™ masks are suitable for all skin types and are pretty much safe for everyone.

    Let us know if you have any allergies/ sensitivities, algae allergy or citric acid allergy. This mask contains oats, so we are careful to avoid the mouth area for Coeliacs.

  • Can I have the Hydrojelly™ Mask Duo on its own (without other treatment)?

    Absolutely, though we do recommend to partner the Hydrojelly™ mask with the microdermabrasion or enzymatic peel treatment to achieve maximum results for your targeted skin concern.

  • Can I buy the Hydrojelly™ mask and do it myself at home?

    At Laser Clinics we provide a professional Hydrojelly™ treatments only. We pair Hydrojelly™ masks with specific serums for a variety of rejuvenating treatments that target particular skin goals.

  • What does the AquaFacial treatment feel like?

    AquaFacial is an intensely hydrating and non-invasive treatment with minimal discomfort. There may be a slight tingle with the application of solutions, however, they are followed by an infusion of serum with the cooling handpiece to soothe and comfort the skin.

  • How soon before a special event should I have my treatment and then how often?

    For best results, we recommend you have your Advanced Facial 7 days before your special event for smooth, hydrated, rejuvenated, and glowing skin.

  • What are the key ingredients used in the AquaFacial solutions?

    There are 3 solutions used in AquaFacial, each with their own specific ingredients designed to benefit the skin in different ways:

    AquaCleanse, Cleanse & Resurface:

    Vegan Lactic Acid: gently exfoliates, refines, hydrates

    Caviar Lime: a natural source of AHA and Vit C, exfoliating and brightening

    Wildberry Harvest: antioxidant, strengthening, nourishing

    Fucogel: hydrating, smoothing, skin softening

    AquaRenew, Peel & Extract:

    Triple Acid Complex: 7% Vegan Lactic Acid, 1.5% Azelaic Acid, 1% Salicylic Acid: exfoliating, clearing, oil-controlling

    Emu Bush Extract: wound healing, anti-inflammatory

    Coenzyme Q10: antioxidant, cell-energizing, anti-ageing

    AquaGlow, Infuse & Renew:

    Kakadu Plum: natural Vit C, brightening, antioxidant

    Hyaluronic Acid: hydrating, collagen-boosting, plumping

    Hydrolyzed Collagen + Elastin: strengthening, restructuring, improves fine lines and wrinkles

  • How will I know what treatment is right for me?

    If you are a new client to Laser Clinics and haven't had a Skin Treatment with us before we suggest contacting your local clinic to 'book a Complimentary Consultation' prior to purchasing to determine if this treatment is best for you.

  • Will chemical peels literally make my skin peel off?
    This will depend on the type of peel used, the condition of the skin, medication taken and general health and well-being. Certain medications and health issues may be a contra indication to a chemical peel as they can increase adverse side effects. Redness, inflammation and mild to moderate peeling is usual for 1 – 5 days post peel. The stronger the peel, the more intense the redness, peeling and downtime.
  • Why do I need to use aftercare products?

    The importance of preparation and aftercare is to ensure that you receive maximum results with minimal side effects to the treatments we offer. This includes our skin and laser treatments and can even be applied to cosmetic injections. For example, our 5 a-day home care pack has everything you need for before and after your treatments. We'll tailor the 5 Skinsitut products based on your skin type and the treatments you opt for. Skinstitut is founded on the belief that serious, high- end skincare should be accessible to everyone. For this reason, we offer the most cost-effective, cosmedical range in-clinic using top-quality, potent, cutting-edge ingredients that will maximise and prolong treatment results whilst helping heal the skin post-treatment. 

     

     

  • What will my skin look like when I walk out of the clinic - will I need time off work?

    Each person’s skin is different – so your response will vary, but the majority of our skin treatments require no downtime. Your Skin Therapist will take you through a post-treatment care regime that will fast-track your results. 

  • What is the difference between Skin Needling and Fractional RF (Max RF)?

    Skin Needling and Fractional RF are similar in the sense they both cause a controlled wound which then triggers a healing response where new collagen and elastin fibres are produced. Skin Needling is an organic way of stimulating Collagen and Elastin production whereas Fractional RF uses a combination of dermal stamping and Radio Frequency. Radio Frequency uses deep thermal effects which result in contraction of the collagen fibres. This will give a tightening effect after the treatment.

  • How long will it take for me to see a result after my treatments?

    Each procedure is different – our less invasive treatments (such as Microdermabrasion and superficial Cosmedical Grade Peels) give more immediate results, and our more invasive treatments (such as Fractional RF Skin Needling and deeper Cosmedical Grade Peels) may take up to a month to see full results. These treatments, however, have more lasting impacts than our less invasive treatments. At your complimentary skin consultation, your Skin Therapist will advise on a tailored treatment plan. 

  • How do I maximise the benefits of my skin treatments?

    Combine your treatments with LED Light Therapy and Skinstitut cosmedical skin care.

    The LED skin treatment works on a cellular level to fight active acne, rosacea and leaves your skin energised and youthful. The deep penetrating LED lights are designed to be soothing, target deep into skin cells to heighten their internal functions, photo-stimulate dermal blood flow and induce faster healing, reduce acne and treat rosacea.

    Our Skinstitut cosmedical skin care is the latest and most effective category of skin products that can be purchased without a prescription. Often described as an advanced cosmeceutical, Cosmedicals have the ability to target not only present and past skin damage, but provide the skin with some preventative capacity for the future. Based on a medically and clinically proven blend of AHA, Retinoids, Vitamin C, Peptides, Antioxidant and SPF technology, cosmedicals are not only reliant on a potent percentage of active ingredients but utilise carefully formulated base formulas, encapsulation technology and penetration enhancers to deliver benefits as deep as possible into the skin.

  • How long will it take to see results from my Expert Firming Facial?

    You can expect an immediate result and improvements in your skin tone and texture. This is the perfect treatment before an event as it requires no downtime.

  • What type of Microdermabrasion is performed at your clinics?

    We offer crystal-free Diamond Microdermabrasion at our clinics. This type of Microdermabrasion is a superior technology, non-irritating, and safe for all skin types. For optimum hygiene, Diamond-encrusted tips are disposed of after every individual use.

  • What is the difference between the Express Microdermabrasion and the 5-Step Microdermabrasion?

    Our Express Microdermabrasion is our quick pick-me-up treatment. It is the perfect treatment for busy individuals who need a fast, effective facial treatment. Treatment duration is usually 10-15 minutes. Our Microdermabrasion 5-step combines the Microdermabrasion treatment with a completely tailored 5-Step Skinstitut® treatment, personalised to your specific skin type. Choose from Hydrating, Calming, Brightening, Clearing or Anti-Ageing.

    Our 5-Step Microdermabrasion can be done prior to an event or in conjunction with our other advanced Skin Treatments for optimal results. Treatment duration for the 5-Step Microdermabrasion is 20-30 minutes.

  • What is the downtime for Microdermabrasion?

    There is no downtime for this treatment. You may experience slight redness after the treatment but this usually subsides within 24 hours. We recommend the Yellow LED Light Therapy after this treatment to help reduce the redness and provide anti-ageing benefits. Light mineral makeup can be applied directly after the treatment.

  • What areas of the body do you treat with a Microdermabrasion?

    We provide Microdermabrasions for the face, decolletage, neck, back, upper arms and back of hands.

  • How long does an LED treatment take?

    Typically, treatments take between 15 to 20 minutes depending on the type of LED light.

  • Does LED Light Therapy treat existing scars?

    While this treatment does help with new wounds and active acne, it does not specifically treat existing scarring. Any existing scarring will require advanced treatments such as Skin Needling and Cosmetic Grade Peels in conjunction with our LED Light Therapy for best results.

  • I have epilepsy, can I still have this treatment done?

    This treatment is not suitable for clients with epilepsy. If you have sensitivity toward flashing lights, we advise you to seek medical clearance prior to proceeding with the treatment.

  • Is there any downtime with LED Light Therapy treatment?

    There is no downtime with our LED Light Therapy treatments.

  • What is the difference between Yellow and Blue LED Light Therapy?

    Yellow LED Light Therapy can be used for:
    - Wound healing
    - Collagen induction
    - Skin rejuvenation and hydration
    - Brighter complexion
    - Improving lympatic drainage

    Blue LED Light Therapy is used for:
    - Subsiding active acne
    - Eliminating acne-causing bacteria
    - Reducing inflammation
    - Improving skin texture
    - Reducing sebaceous hyperplasia (enlarged oil glands)

  • Can I have Cosmetic Grade Peels done in conjunction with Cosmetic Injectables and Laser Treatments?

    Yes, Cosmetic Grade Peels can enhance the results achieved from our other treatments. Cosmetic Grade Peels help improve product penetration and promote regeneration of the skin's surface layer. We recommend at least 4 week interval between treatments. Your Therapist will tailor the treatment plan to suit with any current treatment programs you may have.

  • What areas of the body can be treated with Cosmetic Grade Peels?

    Cosmetic Grade Peels can be performed on most parts of the body except the pubic and head area. The most common treatment areas are the face, back, chest and buttocks.

  • How many Fractional RF treatments will I need to see results?

    Depending on your skin type and concern, it can vary between individuals. Our Skin Therapist will provide a tailored treatment plan during the initial consultation. To see significant results, we recommend a minimum of 4-6 treatments done at monthly intervals.

  • How long will it take for me to see a result after my pigmentation treatments?

    You will expect to see an improvement after your first treatment. The pigmented area will gradually reduce and after completing treatment course, you will expect to see at least a 70-80% reduction for the treated pigmentation.

  • How many pigmentation treatments are required for best results?

    Depending on the type and depth of the pigmentation, we recommend 3-6 treatments done at monthly intervals for optimal results. At your consultation, your Skin Therapist will tailor a treatment plan suitable for your skin goals.

  • Will pigmentation treatments provide permanent results?

    The treated pigmentation will not return if you follow the recommended aftercare procedures and correctly maintain the treatment area. Please be advised that pigmentation can gradually appear over time due to sun exposure and it is best practice to liberally apply SPF daily and apply skinstitut Even Blend serum to inhibit melanin production.

  • I am currently taking medication. Can I still have this treatment done?

    Certain medications can cause the skin to be photosensitive. To avoid adverse reactions from occurring, we advise you to seek medical clearance from your GP prior to proceeding with the treatment.

  • What skin types are suitable for pigmentation removal?

    Pigmentation Removal is suitable for individuals with fair to light skin tones (Fitzpatrick 1-2) and who are not prone to hyperpigmentation.

  • How many Skin Tightening treatments are required for best results?

    For optimum results, we recommend a minimum of 4-6 treatments done at monthly intervals. Maintenance treatments are recommended to upkeep results. Our experienced team of Skin Therapists will tailor a treatment plan to deliver on your skin goals.

  • Is there any downtime with Skin Tightening?

    There is no downtime with this treatment. You may experience some redness and swelling on the treated area, but this completely normal and usually subsides within 3-5 days. You may continue to have a warm sensation on the treated areas for 24-48 hours after your treatment. We advise you to follow the correct aftercare directions as provided by your Skin Therapist.

  • Am I a suitable candidate for Skin Tightening?

    This treatment is suitable for mature individuals who currently experiencing signs of ageing such as sagging skin, wrinkles, and fine lines. For younger individuals, this treatment can be used for preventative measures against ageing as it helps boost collagen production levels.

  • How many Capillary Reduction treatments are required for best results?

    Vascular Lesion Treatments are effective and improvements can be seen after the first treatment. The number of required treatments will vary depending on the type and location of the vascular lesion. Broken capillaries on the facial area (usually on the cheeks, chin, and around the nose), will usually require 1-2 treatments done at monthly intervals. 

    For Laser Flushing, we recommend 4-6 treatments done at monthly intervals for optimum results. We treat angiomas in the clinic and it usually requires one treatment. Our experienced Skin Therapists will assess the vascular lesion and provide a tailored treatment plan suitable to your goals.

  • Is there downtime with Capillary Reduction treatments?

    There is minimal downtime with this treatment. You may experience some redness, swelling, and slight bruising on the treated areas. This is completely normal and will usually subside within 3-5 days when you follow the recommended aftercare directions. Scabbing may occur for treated angiomas and this will usually appear 5-7 days after the treatment.

  • Will Capillary Reduction provide permanent results?

    The treated vascular lesion will not return if you follow the recommended aftercare directions and correctly maintain the treatment area. Vascular lesions such as broken capillaries and angiomas can appear as you age so maintenance treatments are recommended. For facial redness, you will expect to see significant improvements after completing the course of Laser Flushing treatments. Maintenance treatments are recommended every 2-3 months to maintain results.

  • Who is suitable for this treatment?

    Vascular Lesions are more prominent on individuals with light to medium skin tones and are suitable for individuals with a Fitzpatrick 1-3 skin tone. For facial redness, Laser Flushing is suitable for individuals with fair to light skin tones (Fitzpatrick 1-2).

  • My spider veins are a blue-green colour. Can I still have this treatment done?

    No – this treatment is not effective for individuals with blue or green spider veins. Our treatment is suitable for red and purple spider veins. We recommend you seek medical advice from a vein specialist.

  • I have Rosacea. Can I have this treatment done?

    Yes – both Laser Flushing and Vascular Lesion Removal do reduce facial redness and broken capillaries which is common for individuals with Rosacea. For individuals with Rosacea who experience swollen, red bumps and textured skin, we recommend Kleresca® Rosacea which can help target both the facial redness and texture associated with Rosacea.

  • How long will it take to see results from the Dr. Roebuck's Signature Glow Therapy treatment?

    You can expect an immediate result and improvements in your skin tone and texture. This is the perfect treatment before an event as it requires no downtime.

  • How long does a BBL treatment take?

    It can take as little as 15 minutes, depending on the area you are looking to treat, as well as the treatment you are receiving. Treatment time varies from patient to patient.

  • What are the ingredients of the Hydrojelly™ mask?

    Each Hydrojelly mask contains four common ingredients:

    • Algae – hydrates the skin and increases skin’s moisture retention capabilities
    • Organic white rice flour – cleanses, exfoliates and conditions the skin
    • Organic wholegrain oat flour – soothes and helps alleviate skin irritation
    • Organic white willow bark powder – tones and reduces inflammation and provides relief from irritation
  • What will I feel when the mask is on?

    Upon first application, it should feel quite cooling and instantly soothing.

  • Is the Hydrojelly™ mask applied over the mouth and eyes?

    Yes, the mask is applied over the full face. Speak to your Therapist if you do not want the mask applied over your mouth.

  • How long until I see results of the AquaFacial?

    AquaFacial provides an instant post-treatment glow and immediate result with a reduction in inflammation, boosted hydration and smoother looking skin.

  • How long should I wait between other skin treatments and injectables before/after having the AquaFacial?

    For injectables, avoid having AquaFacial 2 weeks before and after in the treatment area.

    For Ageless Peel and Purple Peel, avoid having AquaFacial 4 weeks before and after peel treatments.

    For other skin treatments, avoid having AquaFacial 2 weeks before and after treatments, e.g., Skin Needling, Max RF, Skin Resurfacing and Laser or IPL skin treatments.

  • Does the AquaFacial have downtime?

    There is no downtime however, you may experience slight redness that will subside a few hours post-treatment. You can apply makeup immediately following the treatment.

  • What products should I use after my AquaFacial?

    We recommend avoiding active ingredients (Vitamin A, AHAs, BHAs) for 3-5 days. Ensure adequate and frequent application of broad-spectrum SPF50+ and avoid direct sun.

  • What are the benefits of Yellow LED Light Therapy?

    Our LED Yellow Light Therapy works at a cellular level to stimulate dermal blood flow and induce collagen production for accelerated healing response to the skin, reduce inflammation and provide anti-ageing benefits for overall skin rejuvenation.

  • What treatments are suitable during pregnancy?

    If you are pregnant or breastfeeding, we recommend you consult with your obstetrician on treatment options. Certain treatments may not be suitable for you, or a medical note may need to be presented at the time of treatment. Please contact your clinic for further details regarding specific treatments.

  • What treatments help to treat scarring?

    At Laser Clinics, we have a number of treatments that can help improve the tone, texture, and size of scars. It is important to know that often scars are permanent and treating them can be a very long journey. Factors that can impact our therapists' ability to improve a scar can be the age, size, colour, and texture of the affected skin.

    Our highly trained therapists are able to tailor a treatment plan for you and your scars in a one-on-one complimentary consultation. During your skin assessment, your therapist will be able to assess the scar and be able to diagnose a treatment plan for you.

    Please note: When treating surgical or fresh scars it is advised to have clearance from your medical professional that it is safe to treat the scar as there is often a required waiting period to ensure safe treatment.

  • What treatments help treat acne or oily skin?

    Many people, especially men due to higher testosterone levels, experience acne, and very oily skin. Laser Clinics offer a variety of treatments that can help treat this condition. We recommend a consultation prior to booking or purchasing to review a treatment plan that is right for you.