Real people,
Frequently Asked Questions
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Do you price match?
We will beat competitor pricing by 10% however there are some terms and conditions to read beforehand. We have attached a copy of the terms and conditions for you to read below. They can also be found online on our Terms and Conditions
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How do I prepay for my treatments?
You can prepay your treatments over the phone or directly by presenting yourself at the clinic.
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I have a complaint. How do I contact Head Office?
Please direct your feedback to feedback@laserclinics.com.au and we will have a member of the clinic team contact you to discuss further.
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I prepaid for some sessions but I don’t need them. Can I get a refund?
There is no refund on pre-pays and they are not transferable to other individuals, treatment areas or clinics.
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When is your sale going to end?
We haven’t announced the end date of this promotion as yet, keep an eye on our social media for more updates.
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Will my prepaid sessions expire?
Yes, prepaid sessions do expire. If you purchase less than 10 treatments you will have 12 months to use them. If you purchase 10 or more treatments, you’ll have 18 months to use them.