as of November 20, 2020
Following the announcement by the South Australian State Government, all of our South Australian clinics will reopen on Sunday 22 November. If you had an appointment during the temporary closure, your appointment would have been automatically cancelled. To rebook, please do so via our online booking system, or call your local clinic directly from Sunday 22 November onwards.
We thank you for your patience and support as we navigate Government instructions together.
Our continued commitment to client safety and hygiene
Your safety and hygiene is our highest priority and you will notice a few updated safety changes in our clinics. These include:
• Temperature checks as you enter our clinic (Victoria only)
• Markings on the floor for social distancing
• Limit of 1 staff member and 1 client per treatment room. For the safety of our community, we ask that you please attend your appointment alone
• Our highly trained medical staff equipped with personal protective equipment such as masks and gloves where required
• Providing hand sanitizer at reception and in each treatment room for all clients
• Following a strict hand washing protocol using anti-bacterial liquid before, during and after every treatment
• Using medical-grade disinfectant to wipe down all surfaces and equipment between every client
• Wearing gloves for the duration of every treatment and change regularly throughout as needed
• Wearing face masks where appropriate
• Following strict sterilisation protocols on all our equipment, including high pressure heat, no touch techniques and complete item separation
• Thorough daily cleaning of all high touch areas with high grade disinfectant, including reception surfaces, door handles, and treatment areas
• Established Medical response team, including our Global Medical Director and Medical Board to provide guidance to our clinics and help address specific situations as required
As the market leader of our industry, you can feel confident visiting our team. We are absolutely thrilled to welcome you back to clinic and we hope to see you soon.